Emergency Calls for Unit Maintenance
After hours emergency maintenance may be necessary when DHA is closed at nights, on weekends, and on holidays. The emergency phone number is 731-445-8613. This number is only for emergency work after hours. Routine work orders are to be called into the Central Office at 731-285-6771 during normal business hours. Only calls of an emergency nature will be answered between 4:30 p.m. and 7:30 a.m. during the week, on weekends, and holidays. Emergencies are classified as a situation that poses an immediate or potential threat to the health and safety of residents, or danger to property.
Pest Control Services
Pest control services are provided by Homestead Pest Control on a bi-monthly schedule. All residents are required to allow the exterminator to treat their unit. If you should need additional services for bugs, please contact the DHA office at 731-285-6771.
All rents are due on the 1st day of each month. Residents have until the 7th day of the month to pay rent without a late fee penalty. If the 7th falls on a Saturday, Sunday, or holiday, residents will have until the next working day to pay without a penalty.
Changes in Income or Family Composition
Residents must report changes in income or family composition within ten (10) days of the event. DHA uses HUD’s web-based computer system called the Enterprise Income Verification (EIV) system that contains employment and income information of individuals that participate in HUD rental assistance programs.